He should then click on "Connect as: Media device (MTP) - Lets you transfer media files on Windows, or using Android File Transfer on Mac". When symbol appears in notification bar at the top showing a USB connection of phone to PC, he should drag down from the top of the screen, and click on "Connected as a mass storage: touch for other USB options". Make sure phone is unlocked by entering passcode, etc. To view or transfer the encrypted files to his PC - but in a decrypted state - while the phone is plugged into his PC by USB connection, he should: OP has stated he is using a Droid Bionic with encryption enabled. ![]() ![]() Summary: With a Motorola Droid series phone using encryption, you have to click to use the phone as a "Media Device", not as Mass Storage, in order to decrypt files for transfer or viewing on a USB connected PC.
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